Privacy Policy

Your privacy matters to us at venorilthaqa

Last Updated: March 15, 2025

Introduction

venorilthaqa (ABN 47 123 456 789) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website venorilthaqa.sbs or use our financial services.

This policy applies to all personal information collected by venorilthaqa and is governed by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). We may update this policy from time to time, and we'll notify you of any significant changes.

Important: By using our services, you consent to the collection and use of your information as outlined in this policy. If you disagree with any part of this policy, please do not use our services.

Information We Collect

We collect different types of information to provide and improve our financial services:

Personal Information You Provide

  • Name, email address, phone number, and postal address
  • Date of birth and government-issued identification numbers
  • Financial information including income, expenses, and investment goals
  • Employment details and professional qualifications
  • Banking details and transaction history
  • Investment preferences and risk tolerance assessments

Information Collected Automatically

  • Device information including IP address, browser type, and operating system
  • Usage data such as pages visited, time spent on site, and click patterns
  • Location data when using mobile applications
  • Cookies and similar tracking technologies

Information from Third Parties

  • Credit reporting agencies and financial institutions
  • Identity verification services
  • Marketing partners and referral sources
  • Social media platforms when you connect your accounts

How We Use Your Information

We use your personal information for various legitimate business purposes:

Purpose Information Used Legal Basis
Provide financial services Personal and financial details Contract performance
Identity verification ID documents, biometric data Legal obligation
Risk assessment Credit history, income data Legitimate interest
Marketing communications Contact details, preferences Consent
Website improvement Usage analytics Legitimate interest

We never sell your personal information to third parties for their marketing purposes. Any sharing of information is done strictly in accordance with this policy and applicable laws.

Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers

We work with trusted third-party service providers who help us deliver our services. These include:

  • Payment processing companies
  • Cloud storage and hosting providers
  • Customer support platforms
  • Marketing and analytics services

Legal Requirements

We may disclose your information when required by law or to:

  • Comply with court orders or legal proceedings
  • Respond to government requests or regulatory inquiries
  • Investigate fraud or security incidents
  • Protect our rights and property

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.

Your Privacy Rights

Under Australian privacy law, you have several important rights regarding your personal information:

Access Your Information

Request copies of the personal information we hold about you, including how it's used and who it's shared with.

Correct Inaccurate Data

Ask us to update or correct any personal information that's inaccurate, incomplete, or out of date.

Delete Your Data

Request deletion of your personal information, subject to legal and regulatory retention requirements.

Restrict Processing

Limit how we use your information in certain circumstances, such as when accuracy is disputed.

Data Portability

Receive your personal information in a structured, machine-readable format for transfer to another provider.

Withdraw Consent

Opt out of marketing communications or withdraw consent for processing where we rely on your consent.

How to Exercise Your Rights: To exercise any of these rights, contact our Privacy Officer using the details provided at the end of this policy. We'll respond to your request within 30 days.

Data Security and Retention

Security Measures

We implement comprehensive security measures to protect your personal information:

  • End-to-end encryption for all data transmissions
  • Multi-factor authentication for account access
  • Regular security audits and penetration testing
  • Employee training on data protection and security protocols
  • Secure data centers with physical access controls
  • Regular backup and disaster recovery procedures

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law:

Information Type Retention Period Reason
Account information 7 years after account closure Regulatory requirements
Transaction records 7 years Tax and audit purposes
Marketing preferences Until withdrawn Ongoing consent
Website analytics 2 years Business improvement
Support communications 3 years Service quality

Cookies and Online Tracking

Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized services.

Types of Cookies We Use

  • Essential Cookies: Required for website functionality, such as maintaining your login session
  • Performance Cookies: Help us understand how visitors interact with our website
  • Functional Cookies: Remember your preferences and personalize your experience
  • Marketing Cookies: Used to deliver relevant advertisements and measure campaign effectiveness

Managing Cookie Preferences

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality. Most browsers allow you to:

  • View and delete existing cookies
  • Block all or specific cookies
  • Receive notifications before cookies are set
  • Delete cookies when you close your browser

International Data Transfers

While we primarily store and process your data within Australia, we may transfer personal information to other countries where our service providers operate. This includes:

  • Cloud hosting services in Singapore and the United States
  • Customer support platforms in the Philippines
  • Analytics services in various jurisdictions

When we transfer data internationally, we ensure adequate protection through:

  • Standard contractual clauses approved by regulatory authorities
  • Adequacy decisions recognizing equivalent privacy protection
  • Binding corporate rules for multinational service providers
  • Certification schemes demonstrating compliance with privacy standards

We regularly review our international transfer mechanisms to ensure they meet evolving legal requirements and provide robust protection for your personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or business operations. When we make significant changes, we will:

  • Notify you by email if you have an account with us
  • Display a prominent notice on our website
  • Update the "Last Modified" date at the top of this policy
  • Provide a summary of key changes where appropriate

We encourage you to review this policy regularly to stay informed about how we protect your personal information. Continued use of our services after policy changes constitutes acceptance of the updated terms.

Privacy Contact Information

Privacy Officer
venorilthaqa
5/42 Commerce Ave, Armadale WA 6112, Australia

Phone: +61 408 951 036
Email: privacy@venorilthaqa.sbs

For complaints about privacy breaches, you may also contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au